Zilly Bags – Premium & Designer Bags

Have a question about our bags, orders, or delivery? Our support team is here to help you.

Please allow 6–12 business days after your return reaches us for refunds to be processed.

Email: zaynimportique@gmail.com
Phone: +91 86678 73341
Working Hours: Mon – Sat (10 AM – 6 PM)

Shopping Information

How long does bag delivery take?

Orders are processed within 1–3 business days. Delivery usually takes 4–7 business days depending on your location.

Do you offer free shipping?

Yes! Free shipping is available on all bag orders above ₹999.

Can I change my delivery address?

Address changes are possible before the order is shipped. Please contact support as soon as possible.
Payment Information

What payment methods do you accept?

We accept Credit/Debit Cards, UPI, Net Banking, Paytm, Google Pay, and PhonePe.

Is Cash on Delivery available?

Yes, Cash on Delivery is available for selected locations.
Return & Exchange

What is your return policy?

Bags can be returned within 14 days of delivery if unused and in original condition.

When will I get my refund?

Refunds are processed within 5–7 business days after quality inspection.

Frequently Asked Questions

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